A cartridge change service costs £39 plus return postage. This cost includes a replacement sensor, recalibration and a service check to ensure your device is working as it should be.
Your device will require a service at intervals of 300 tests.
Once you’ve completed the checkout process, print a copy of the invoice to include with your KETOSCAN Mini or Lite when you send it to us. If you don’t have a printer, just include your name, address and reference number inside – we will then know that the device belongs to you.
Package your KETOSCAN Mini or Lite up carefully. We’d suggest bubble wrap and a padded envelope; if you have the original packaging, better still. We would also suggest an insured delivery method; we recommend Royal Mail Special Delivery as it will cover your device should it go missing.
Send it to this address:
AlcoDigital, Unit 1, Danhill Estate, Coolham Road, West Chiltington, West Sussex, RH20 2LH
We will let you know via email when we have received your device and you’ll hear from us again when your KETOSCAN Mini or Lite has been serviced and dispatched.